Hosted IP telephony
VoIP telephony (Voice over IP) is nowadays a common standard for telephony via the Internet. It is therefore crucial for companies to decide whether IP-based telephony should rather be installed locally and thus operated on site, or whether a hosting provider in the form of a cloud service is the better alternative. With hosted IP telephony, the telephone system is merely virtual, which saves expensive and inconvenient hardware purchases. An external service provider (managed service) takes care of everything needed to operate the software-based IP telephony. The external provider takes care of installation and configuration as well as ongoing support.