Cloud Telephony
With cloud telephony it is no longer necessary to use conventional telephone systems. Instead, cloud telephony uses the internet-based voice communication service Voice over IP (VoIP). This is a software-based solution in which all functionalities that would otherwise be the responsibility of telephone systems are located in the data centre of the external hoster. There is no need for cumbersome cabling and (sometimes huge) telephone systems. The end customers thus use the internet to make phone calls. Telephony can take place either via the PC, the smartphone or via IP telephone.