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10 Posts in this glossar category

CCM

A call centre or contact centre manager is responsible for planning, managing and optimising all processes within a call centre or contact centre.

CGI

One of the oldest interface technologies on the internet is the CGI (Common Gateway Interface).

Client-Management

Client management systems, also known as client lifecycle management, are modern systems that are used for the central administration of the entire infrastructure.

Client-server technology

Client-server technology ensures that tasks and services run in an orderly manner in a network.

Cloud Networking

Cloud networking is the term used to describe an infrastructure in which third-party providers make certain resources and network functionalities available via the so-called cloud platform.

Cloud Telephony

With cloud telephony it is no longer necessary to use conventional telephone systems.

Conference system

Conferencing systems are a form of electronic messaging.

Controller

In computer science, controllers are electronic components that control various pro-cesses.

CPU

CPU means "Central Processing Unit", which is the main processor, the "heart" of the computer.

Cybercrime

Cybercrime is defined as a crime that targets computer systems and networks.